We strive to process and ship orders promptly within 24-48 hours of placement.

Once your order has been dispatched, you will receive an email notification containing tracking information. Upon receiving the dispatch email, you will find detailed tracking information to monitor the progress of your order. Simply use the provided tracking details to track your package through our delivery partner's website.

We always strive to deliver your parcel with the best carrier and service for your country. All information about the shipping times and rates by country can be found on our shipping page

Once you’ve sent your items back to us, you should receive your refund within 10 working days after the items have reached our warehouse.

You can track the progress of your return using the provided track and trace of your chosen carrier which indicates when the package reaches our warehouse. The 10-workday processing period commences from this point onward. Once the refund has been issued, you will receive a notification. Please be aware that it may take up to 3 days for the refund to reflect in your bank account. If you haven’t received your refund in this timeframe, please email info@lafeemy.com so we can investigate this for you.

We use a return period of 30 days during which the customer may return his or her package without giving any reason. These 30 days start when the package is received.Please note that the return shipment must be sent back to us within these 30 days.

Return conditions All returned items must be unworn and in pristine condition with all the tags still attached.

For items purchased in the sale, La Feemy does not offer the possibility for a refund. These items can only be exchanged for an other item from the collection or can be redeemed for store credit.

Shipping costs are not refundable.

Making a return is easy! Here's what you need to do:

1. Within 30 days of receiving your order, send an email to info@lafeemy.com indicating that you want to exchange one or more products.
2. Our team will promptly provide you with return instructions.
3. Follow the provided instructions to complete the return process.

We advise you to check the size guide on the product page. You can find this by clicking on "size finder" which is located right below the size selector. By doing so, you will find the perfect size for you.

We stand behind the quality of our products and aim to address any concerns or issues promptly. Our warranties typically cover manufacturing defects and workmanship issues for a specified period from the date of purchase. However, please note that warranty terms and conditions may vary between products,

Yes, we offer expedited shipping options for customers who need their orders to arrive more quickly. You can select expedited shipping during the checkout process for an additional fee. As we want to provide you with the best service at all times we even offer free express shipping over a certain amount. For our customers in the Netherlands we also offer Same Day delivery if you need your items already today! Visit our shipping page for rates and lead times per country.

We deliver worldwide. La Feemy orders are shipped with trusted carriers such as DHL, DPD, UPS and local carriers.

We don't like to keep you waiting, therefore your order is processed directly from our Dutch warehouse within 24-48 hours after it being placed.

Orders received on weekdays before 23:00 CEST, are dispatched the same day. Orders placed after this time will be sent on the following day. Weekend orders are scheduled for shipment on Mondays.

The estimated shipping duration as stated in the check out and on our shipping page commences from the day your order is dispatched.

As we move fast it is not possible to make changes or cancel your order after it being placed. In case you do require assistance from us about receiving your order, we are here to assist you. Please contact our Customer Support team for any inquiries; info@lafeemy.com

Our shipping rates are calculated based on the destination of your order and the total value of your order. Here's what you need to know about our shipping costs:

Domestic Shipping (USA):For orders within the USA, we offer free shipping on all purchases over $59. Orders below this threshold are subject to a flat-rate shipping fee of $ 4.00. We utilize reliable local carriers to ensure your items reach you in a timely manner.

We understand that circumstances may change, but our commitment to quick processing means we're already working diligently to prepare your order for shipment as soon as it's received. Therefore, we kindly ask our customers to double-check their orders before finalizing payment.

If you have any questions or concerns regarding your order, please don't hesitate to contact ourcustomer support team. We're here to assist you in any way we can within the constraints of our rapid processing system.

If the item(s) are not to your liking you can always return them within 30 days

If your tracking information indicates that your order has been delivered but you haven't received it, here are a few steps you can take:

Check Your Delivery Location: Double-check the delivery address to ensure that it was entered correctly when placing the order. Sometimes, packages may be delivered to a neighbor, front desk, or a different location on your property.

Look for Delivery Notes: Check for any delivery notes left by the carrier. Sometimes, carriers leave packages in secure locations or with a receptionist if you're not available to receive the delivery.

Contact the Carrier: Reach out to the shipping carrier listed in your tracking information. Provide them with your tracking number and explain the situation. They may be able to provide additional details about the delivery or initiate an investigation into the matter.

Contact Customer Support: If you're unable to locate your package after following the above steps, contact our customer support team. Provide them with your order details and tracking information. We'll work with you to resolve the issue and ensure that you receive your order as soon as possible.

File a Claim: In some cases, if a package is marked as delivered but not received, you may need to file a claim with the shipping carrier. Our customer support team can assist you with this process and provide any necessary documentation.

Rest assured, we're here to help resolve any delivery issues and ensure that you receive your order. Please don't hesitate to reach out to us for assistance.

VAT is covered in the listed prices for all purchases made through our website. You won't encounter any additional charges related to VAT during the checkout process. We strive to provide transparent pricing to make your shopping experience as straightforward as possible. If you have any questions or need further clarification, feel free to reach out to our customer support team for assistance.

You will receive an order confirmation by e-mail immediately after placing your order. This e-mail contains the order number (consisting of minimum 5 digits), order summary and the shipping address.

Sometimes, order confirmation emails may be filtered into your spam or junk folder by mistake. Take a moment to check these folders in your email account to see if the confirmation email is there.

If you've checked your spam folder, waited for some time, and verified your email address but still haven't received an order confirmation, reach out to our customer support team. Provide them with your order details, including your full name and order number, and they'll assist you in verifying your order status and resend the confirmation email if necessary.

For any press enquiries, please contact us at press@lafeemy.com.

Great to hear that you are interested in working at La Feemy! Please send us a message at careers@lafeemy.com and we will get back to you as quickly as possible.

If you have any questions, don't hesitate to contact us, we are happy to help. Our experts are available 7 days a week to answer all the questions you may have.

Contact: info@lafeemy.com

We always aim to answer every question within 48 hours.